Setting Up Learning Reminders in ProPortal

Learning Reminders are automated email nudges that prompt your team members to log in and continue their training. You can customize who receives them and how often.

How do I set up Learning Reminders?

1. Log into the ProPortal and go to the Users page.
2. Click the Manage Learning Reminders button.
3. By default, all users will have reminders turned off. Enable reminders for individual users by toggling the switch on the right side of their row to On.
4. To enable reminders for all active users at once, use the Select All option at the top of the user list.
5. Use the search bar or the dropdown menu to filter users by name, email, or team.
6. Set the reminder frequency using the dropdown next to each user. Options range from every 2 to 14 days. The default is every 3 days.
7. Click Save Changes to activate reminders.

How do I update or turn off Learning Reminders?

You can adjust reminder settings or deactivate them at any time from the Manage Learning Reminders page.

• To change frequency, update the dropdown for the relevant user and save.
• To deactivate, toggle the switch to Off and click Save Changes.

Note: Once active, users will receive reminder emails from ITPro prompting them to log in. Questions? Email [e-mail].