Here are the most common questions about creating and managing Teams in the ProPortal.
Is there a limit on the number of teams I can create?
No. You can create as many teams as your organization needs.
Can I make changes to a team after it's been created?
Yes. You can add or remove users from a team at any time. To remove a specific user, select the dropdown arrow next to their name and choose Remove from Team.
Can a user belong to more than one team?
Yes. A user can be added to multiple teams within your account.
Can two teams have the same name?
No. Each team must have a unique name to avoid confusion (for example, use Sales NA and Sales Europe rather than two teams both called Sales).
Can I assign a Learning Module to a team?
Yes. Go to the Assignments tab, select the learning module you want to assign, and click the orange Assign button. Use the filter dropdown to select the appropriate team, set the due date, and assign.
How do I view my team's activity?
Click the Manage button for the team you want to review, then select Team Activity. This will generate and download an Excel report of that team's viewing history.
What if I need activity history for multiple teams?
You'll need to download each team's history separately. Alternatively, the full user activity download available on the Users screen includes all users in your subscription, though team names are not included in that export.
Who do I contact if I run into issues with teams or assignments?
- Email: ondemand.support@acilearning.com